Agent vs. Broker – What Is The Difference?

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The terms Agent and Broker are sometimes used in the same context, but in reality, they are quite different.  Both do act as a liaison between the insured and the insurance company, but the main difference is who they represent.


An insurance agent works for the insurance company.  They can represent one or more insurance companies and acts as an extension of those companies. They are authorized to bind or initiate coverage on behalf of the insured.

There are two types agents: Captive and Independent. A Captive agent sells insurance for one specific insurance company.  An Independent agent sells insurance for multiple insurance companies.  In essence, they do the ‘shopping’ for you.


An insurance broker works for their clients.  They are an advocate and work in the best interest of their client, not the insurance company.

There are typically two types of brokers: Generalists and Specialists.  Generalists do not restrict themselves to certain industries or lines of business and sometimes consider themselves as a “one stop shop”.  They can insure gas stations, restaurants and even nonprofits.  With their book of business being so broad, it may be difficult for them to have the necessary knowledge and expertise into a particular industry or business, especially ones that are complex or have high risk factors.

A specialty broker does just that; they specialize or have a niche in a particular line of business or industry. They have access to a variety of markets, comparing multiple programs side by side. They generally have stronger relationships with underwriters and have a unique ability to negotiate for better terms and premiums. They will also have a better understanding of the exposures and various risks associated with a particular industry or business and can better recommend the specialized insurance solutions needed.

10 Steps To Minimize Risk When Employees Work Remotely

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Many organizations are embracing a remote working lifestyle and this trend is only rising. Nearly 3% of the US workforce works remotely in some capacity.  This is a 115 percent increase from 2005.

For all the benefits it may bring, it is opening your business up to an increased risk of a serious data breach.  There are many factors that can contribute to your business becoming the next victim of a cyber attack:

  •          Inability to enforce security protocols
  •          Remote workers risky behavior
  •          Not adhering to security best practices
  •          Sharing devices with family and friends
  •          Not recognizing suspicious behavior

So, what can you do?

Cyber threats will always be a part of our reality, and cyber security has a hard time keeping up in this ever-changing environment.  If you have employees that work remotely, now is the time to take another hard look at the security of your data.  Here are 10 steps you can take to help minimize your risks:

  1. Establish written company security protocols
  2. Restrict or limit the use of public Wi-Fi
  3. Use a Virtual Private Network (VPN)
  4. Raise awareness by educating workers on how to recognize suspicious behavior
  5. Monitor company issued devices (check your state statutes)
  6. Apply cloud services
  7. Enable data protection software on all devices
  8. Restrict employees use the internet and not to use device for personal reasons
  9. Proper password management
  10. Do not share devices with friends or family

Contact Hawley& Associates today for information on Commercial Cyber Insurance and how it can protect your organization in the event of a data breach.

World Association for Children & Parents Hope Luncheon 2016

Hawley & Associates attended the annual WACAP Hope Luncheon on April 21st, 2016, in Seattle, WA. The luncheon brought together individuals touched by adoption & supporters of the organization. It was wonderful afternoon filled with stories of hope and family!


The WACAP team with Executive Director, Greg Eubanks (Center)

Hawley & Associates Sponsors 2015 WACAP Children’s Hope Gala

We were excited once again to be a part of the WACAP‘s (World Association for Children and Parents) annual fundraising event, held at the Fairmont Hotel, in Seattle WA.  It was a new venue this year and it was absolutely beautiful!  There was a silent auction as well as a spectacular dinner.  The stories of families coming together through adoption was amazing! Thank you WACAP for all you do and for allowing us to be a part of it!


Hawley & Associates Sponsor ORPHANS OVERSEAS “Evening of Hope” Fundraiser

OO11Hawley & Associates strongly believes in the industry we serve and were proud to sponsor this year’s Annual Orphans Overseas Fundraiser, held in Portland, OR., on March 15th, 2014.

Their annual “Evening of Hope” is a gala dinner and auction supporting the Orphans Overseas projects on behalf of vulnerable women and children around the world.

They are a non-profit organization and for 22 years they have worked around the world supporting orphan care initiatives, rescue care for abandoned infants, support programs, domestic & intercountry adoption, and orphanage education projects.

Got Insurance? Phil Hawley, CEO of Hawley & Associates Interviewed on Voice America Radio!

On The Air MicrophonePhil Hawley, President of Hawley & Associates was interviewed on Voice America Radio on the “Your Adoption Coach” show with Kelly Ellison. Airtime was March 1st, 2014.

Phil discusses about how critical it is for adoption agencies or foster care agencies to have insurance coverage if something should go wrong. At Hawley and Associates, we specialize in providing customized insurance coverage to adoption agencies and social services agencies around the country.

Phil also talked about the importance of being covered and why it’s important. If you are an adoptive parent looking for an agency, he talks about how to get your questions answered and how to be sure your agency is covered, not with just insurance, but the right insurance.

Phil takes us on a journey by sharing his personal story and how Hawley & Associates is dedicated in helping these agencies in their mission by protecting their mission.


Hawley & Associates Attending NATSAP Annual Conference In Nevada


Hawley & Associates is excited to be a part of the NATSAP (National Association of Therapuetic Schools and Programs) Annual Conference in Nevada this week!  The NATSAP Annual Conference is specifically designed for mental health and health professionals of all levels. Conference attendees will include program/clinic owners, executive directors, administrators, therapists, educators, educational consultants, social workers, psychiatrists, psychologists, guidance counselors, and others impacting this ever growing industry. 

Hawley & Associates is proud to provide specialized insurance services for these types of organizations including: Residential Treatment Centers, At Risk Youth Services, Wilderness Programs, In-Patient and Out-Patient Addiction Treatment Centers, among many more. It takes exceptional knowledge of the insurance industry in order to provide exceptional coverage and service to these ever-changing, ever-growing organizations.  It’s our passion…it is what we do!

If you are attending the conference, we look forward to seeing there!  Be sure to come by our booth and say ‘hi’ and enter our raffle for a Samsung flat screen TV!

Hawley & Associates is proud of our SEATTLE SEAHAWKS!


How could we resist not blogging about this?!  Hawley and Associates is proud to be part of the 12th Man!  Go Seahawks!

At Hawley & Associates, we are all about teamwork! You and your non-profit are on the front-line everyday doing what you do best, serving the children, families and communities in which we live. Let Hawley & Associates be part of your team by providing your organization with the right insurance coverage at the most affortable price. Our knowledge of the industry, our passion for social service and child welfare and access to specialty markets set us apart from the rest.

Hawley & Associates would like to team up and help you make 2014 a “winning season”!

Cyber Liability Insurance for Your Non-Profit / For-Profit Business

Concept for secure data storageYet another cyber-security breach.  This time, effecting Adobe Systems, Inc. and 38 million customers!!  It just reminds all of us on how delicate our infrastructure really is.  If this were to happen to your organization, would you know what to do?  Would you be prepared?  Would your insurance policy cover losses incurred because of the Internet?

More and more businesses are electing to add Cyber Liability insurance to their general and employment liability policies.  A good Cyber Liability policy can pick up where your General Liability policy leaves off.  This type of coverage may help cover things like public relations, the cost of notifying customers of the breach, regulatory fines or penalties and even cash in hand to keep your company running until things are “business as usual”.

Hawley & Associates takes pride in assisting Social Service and Child Welfare agencies (i.e. Adoption Agencies, Foster Care, Residential Treatment Centers, Group Homes, Educational Institutes, Non-Profit/For-Profits and more!) around the world by analyzing their risks and creating a Cyber Liability policy to meet their needs and budget.

All Work and No Play? Not at Hawley & Associates!

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At Hawley & Associates LLC, we pride ourselves in providing specialized insurance coverage for adoption & foster care agencies, residential treatment centers, social services and group homes, just to name a few.  We all work very hard on providing the best possible coverage for our clients, not to mention outstanding customer service as well! 

But, as they say, no play makes Jack a very dull boy!  We have a great balance of work and play and believe the ‘play’ part only helps us serve our clients better by establishing a stronger and well balanced team.

We recently had our 2013 “Racecar Themed” Summer Office party, complete with go-kart races. It was fun to see the competitiveness come out in everyone!

We look forward to “crossing the finish line’ each and every day by helping new and existing clients with their insurance needs!